Reduce helpdesk costs with seamless self-service password management
Powerful enterprise-class password management
Empower your admins and users with self-service password reset. It can be performed directly from the SSO dashboard. Cut helpdesk related costs. Increase helpdesk efficiency and solve pesky situations with helpdesk-assisted password reset.
Cross Identity integrates with AD or LDAP or even homebrewed directories with out-of-the-box connectors to HR systems like SAPHR and Peoplesoft. It also integrates with SaaS and on-premises apps, CSV files, and third-party identity providers.
Secured with multifactor authentication
Attain top-notch security with integrated multi-factor authentication. Reset forgotten passwords or unlock accounts using secured verification options:
- Challenge-Response Questions
- SMS OTP
- Email OTP
Increase admin efficiency with seamless forward and reverse password synchronization. Forward synchronization enables passwords on target applications to be reset or set from within Cross Identity’ all-in-one SSO, IGA, PAM and Password Management dashboard. Reverse password synchronization updates passwords in target applications when the AD password is changed. Password synchronization utilizes automation to free up admin time.
Roaming Password Reset
Enable users to reset passwords by themselves even from locked-out machines. The software also enables password reset while traveling and when not connected to a corporate network.
Maintain One Identity
Analytics and Reporting
Cross Identity Password Management offers these benefits to your company:
- Unified and centralized authentication to any application
- Reduces helpdesk tickets
- Frees up IT’s time and resources
- Improves security posture
For employees and customers, it offers the following:
- Quicker access to applications
- Increased productivity
- Reduced frustration and better user-experience