Simple, transparent pricing.

The typical SaaS Subscription model is based on the number of users. Customers pay a fee per user whether the users are light users or heavy users. There is no difference in pricing on this model. The Pay-per-Use model is based on what users do – how much or how little they use the software.

The minimum subscription term is 12 months.

1. You only pay for what your users use. When you are using more, you pay more. When you are using less (for instance during holiday and vacation time), you pay less. You are not charged the same for each user because not all users consume the same.
2. This easily fits an OpEx spend in terms of budget and quicker approval process.
3. The initial investment is much less than a traditional subscription.

SaaS – Cloud – Multi-tenant. We also support private cloud deployment model with dedicated tenant for a customer at an additional cost.

Billing is based on consumption parameters such as:
In the Access Management module: Single Sign-on, MFA, Self-service Password Management capabilities. In the IGA module: New hire provisioning, Mover provisioning and de-provisioning, Leaver de-provisioning, Access Request, Access Certified, Compliance Reports and Usage Reports.

Yes. There is transparent sharing of all consumption on online, real time basis.

Yes. Reports are downloadable and audit ready.

Yes. You only use the service of choice and only pay for what you consume. For instance, if you choose the Access Management module with Single sign-on, Password Reset and MFA and only use Password Reset – there will be no charges for Single sign-on or MFA.

Cross Identity does not implement CI. Each subscription comes with limited hour courtesy customer support. Cross Identity has a unique online guided help available for implementations. We provide access to our Customer Support Hub with the technical documentation needed for implementation. We also offer implementation support packages that would enable customers/partners to tide over some complex situations during the implementation.

If a customer would prefer to have a service provider implement CI, Cross Identity can provide names of partners who are certified to implement CI.

Each subscription comes with CLASSIC support. Customers are provided with basic product support. If customers want to increase support availability, we offer upgraded options based on customer needs. Please contact Sales for more details.

No

No

Yes

Yes

Yes

Converged IAM combines Access Management (AM) and Identity Governance and Administration (IGA) onto a single platform. This enables customers to purchase a single product to meet multiple IAM needs.

CI converges Access Management and IGA. It is build on a single code base. The features are not from different code bases that are integrated on the same platform.

Yes. Cross Identity has a patent for that.

Some vendors claim that they are converged when they have acquired various IAM products on different code bases and have integrated them. True convergence is not integration.

• Single product for all critical IAM needs
• Allows seamless interaction between AM and IGA modules
• Built in Guided Help system to simplify end user and admin usage
• Dashboard that meters usage of CI and any software integrated to it
• Consumption based model where users only pay for what they use

1. CI dashboards enable customers to see usage by departments which can be charged back to the departments.
2. CI dashboards also enable customers to see other software usage enabling departments to determine if other software costs can be streamlined.
3. CI is sold in modules enabling customers to start with what they need first and scale up at the right time.
4. CI has an in-build help system that assists customers who lack the IT bandwidth and knowledge on their own.
5. CI implementation is designed to be implemented by customers with assistance packages from Cross Identity.
6. You will only need to purchase one product to get all the IAM you need.
7. ROIs are higher and TCOs are lower than other IAM products on the market.

CI is featured in Gartner’s Access Management Magic Quadrant for 2021, IGA Market Guide for 2021. CI is recognized by the Kuppingercole, an Analyst only focused on IAM for both Access Management and IGA in the 2021 Leadership Compass, and it was also featured in Frost & Sullivan’s FROST RADAR 2021.

Customers purchase an annual subscription based on the number of user identities. The subscription fee is the minimum usage fee for the year. Usage is metered where customers are charged only for what is used. The minimum is an aggregate of what all users use.

Yes. Annual minimums are based on the module and number of users.

The fixed minimum annual subscription is towards the cloud hosting and management of the IAM application, updates and upgrades, support for the CI platform and access to Customer Support Hub.

There is a minimum annual fee. When consumption reaches that minimum, customers are charged a per unit rate for each service over the minimum. The per unit rate is available in the proposal.

Each consumption transaction has an associated fee. The fee is determined by the number of user identities. Fees decrease as user numbers increase. Proposals will include the rates for each transaction.

There is a maximum spend for each user band. Once that maximum is reached, customers continue to use the service but are not charged beyond the maximum spend. This enables customers to budget knowing that they will never be charged more than this maximum spend. The maximum spend is available in the proposal.

When your calculated usage hits the maximum spend limit, you are no longer charged for usage. CI continues to be available for usage. Usage continues to be metered but not charged.

Customers pay an annual fee for minimum consumption whether they use the consumption minimum or less than the minimum. The maximum is the maximum spend. Customers will not be charged any more than the maximum for the entire year.

Customers are not charged until they reach the minimum. After customers reach the minimum, usage is calculated at the end of the month and invoiced the beginning of the new month.

No. The usage is an aggregate of all users and their usage.

The Platform Activation fee is a on time fee, paid upfront upon purchase to set up the service.

Yes. It is based on the number of users and the module selected for usage.

Each event has a fee. CI monitors all events and calculates the usage and the billing automatically.

Minimum consumption is paid annually. Consumption over the minimum is billed monthly.

The billing cycle is monthly (30 days) after the minimum consumption is exhausted.

To initiate Pay-per-User, you pay the Platform Activation fee and the annual minimum subscription.

Packages are based on the number of hours you need for support-24, 48 or 60 hours. Selection is based on your IAM expertise and IT bandwidth. A sales representative can assist you in determining the best fit.

Yes. We have a 2-hour minimum for all sessions.

It includes problem resolution remote sessions with a certified Technical Support Engineer.

Yes. We include Courtesy Support to answer implementation questions through email.

We offer three support packages based on the support availability needed -8×5, 12×5, 24x7x365.

Yes. Classic support package is included at no additional cost.

Yes. This is a feature in our upgraded support packages.

AWS

Yes

Security protocols are in place to ensure and maintain data integrity such as:

• Secure Infrastructure
• Secure Cloud Service
• Secure Personnel
• Secure Development Lifecycle
• Secure, Audited Process & Controls

The date centers are hosted locally for each regions such as US, EMEA, APAC

SOC 2 Type II 2019, ISO 270001, ISO 27017, ISO 27018

Cross Identity offers 99.95% availability of its Cloud Service